We are Open!
COVID-19 Updates for Clients, Families & Employees
Oakhill is committed to protecting the health and safety of clients and employees at our inpatient rehab facilities and support offices. We are open and accepting new patients with additional screening measures in place. We are working closely with our industry peers, associations and governments to ensure the best possible response to the changing situation.
We are following the recommendations of public health authorities with increased cleaning and disinfection practices, ongoing health monitoring of our clients, isolation protocols and supports where necessary. We also restricted access to our facilities to Essential Visitors only and require active screening for anyone who does enter our property, including staff.
We monitor all updates and follow best practice recommendations for making the path to recovery from addiction, which is already difficult enough, safe during these trying times. We would be happy to discuss specifics at any time directly.
Quarantining for all new admissions:
In keeping with best practices and governmental regulations related to the spread of COVID-19, we have adapted our measures for all new admissions to include a two week mandatory and supervised quarantine period in our transition houses.
Clients admitted to these houses are transported directly by a staff member from the airport or provincial border, where applicable. They are met with members of our Ledgehill and Oakhill teams upon arrival, where we facilitate their admission to our program.
Client care remains at the same high quality, professional level as always. With assigned therapists, involvement in treatment groups and other healthy living activities, even those admitted for quarantine observation are engaged in the start of their recovery journey.
Clients remain in this quarantine program for fourteen days, at which point they are transferred directly into our core facility.
For further information on our programs or to make a referral, please call our toll free number at 1-800-676-3393.
